Issue with Channel 845 on the Comcast TIVO Box

A few weeks ago when Comcast added a few new High Definition channels I started noticing an issue when scrolling through the HD channels. When scrolling through the HD channels using the up arrow button on the remote or cable box when it should be going to channel 845 (which is Weatherscan) it jumps down to channel 245 (which is the non HD version of Weatherscan).

The workaround is to just use the numbers to enter the next number (846) or the guide to navigate to the next number. It is not really a huge issue but it does get a bit annoying if you forget and suddenly find yourself in the 200s and forgot what channel you were last on.

I tried rebooting the box hoping that would fix the issue but it didn't. I was out for lunch with a friend the other day who also has Comcast/Tivo and asked him about the issue and he said he had noticed the same thing. That made me feel a little better as hopefully it was something Comcast is aware of and is working on.

Tonight I decided to call Comcast support and report the issue and see if there was anything they could tell me. After a short wait I was connected to a rep and reported the problem. The rep told me that this is a known issue and is something they are working with Tivo on to get fixed. She also told me that they will be releasing a fix for the Guide software on August 26th that they hope will resolve the issue. So I guess we will wait and see.