Monday, June 16, 2008

Comcast Drops Pivot

I got a letter in the mail a couple weeks ago that Comcast will be discontinuing the Pivot / Sprint Cell phone plan effective June 25, 2008.

I was a bit disappointed with this news as one of the reasons I signed up with the service was to bundle my cell phone service with my cable bill. One less bill was really appealing, but the main reason I signed up was the price was about $10 cheaper per month that what I was paying with Verizon.

Current Pivot customers have the choice to continue their service with Sprint for the same price or drop the service without incurring any early termination fees. As an extra incentive to stay with Sprint they are offering one month of free service if you do stay with them.

I did a little research on the current cost and features of plans in my area (New England) and decided to stick with Sprint. For the basic family plan that I am using Verizon appears to be about $10 more than Sprint. Cingular is the same price but does offer rollover minutes but friends that have the service in my area report spotty service. The free month helps and I am not in any rush to buy new cell phones after having my current phones for 6 months.

So overall I am not real happy with the switch but based on the issues I had with Pivot billing and my conversations with billing support I guess I shouldn't be surprised.